The AudioNotch Tinnitus Treatment Blog


Blogging User Questions: Part 4 – Is Our Refund Policy Real?

Written by AudioNotch Team on June 16, 2012

Categories: Announcement
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Terry Asks:

I’ve had issues with a lot of products purchased on the internet claiming to offer free refunds, then not doing so. How do I know I can trust you?

Trust is understandably a very important component of any service being offered. Fortunately, AudioNotch uses PayPal, which makes it extremely easy to refund your purchase back into your PayPal account. Also, PayPal acts as an independent third party that can further take care of any concerns that you may have. The overwhelming majority of our customers are satisfied with our service, we’re very proud to say that we’ve only had to issue a single refund since launch.

The only conditions that apply are:

  1. You must request your refund within 30 days of purchase.
  2. You will receive your purchase amount back IN FULL within 48 hours via PayPal.
  3. If you are one of the first ten customers from a specific clinic referral site, you are ineligible for a refund until the clinic acquires a Trusted Source referral status. After the first ten referred customers, any user referred from a Trusted Source clinic may request a full refund within 30 days.
Cheers,
AudioNotch.